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Introducing technology to transform humanitarian programmes & support communities.
Kenya
PLATFORM FIELD TESTING
LOTUS20 e-wallets were distributed in two drought-affected locations to families suffering from acute malnutrition. These e-wallets enabled them to buy various food items from local merchants.
Rich programming data reported in real-time, immediately alerted the field team of nutritional deficiencies in household diets and local food supply.
POST DISTRIBUTION MONITORING
97% Agreed LOTUS20 offered maximum flexibility for meeting family needs.
87% Agreed that LOTUS20 redemption process is straightforward.
0% Severe hunger at programme-end (versus 26% at start of programme).
Afghanistan
FOOD DISTRIBUTION (SCALE-UP & EFFECTIVENESS)
LOTUS20 was deployed to deliver food assistance to vulnerable (often women-led) households across two provinces within 48 hours, simulating an emergency response.
Distribution data reported in real-time, tracking performance of the food distributor and the number of recipients. 63 tonnes of food was distributed in under 16 hours.
POST DISTRIBUTION MONITORING
96% Agreed that LOTUS20 redemption process is straightforward.
90% Found LOTUS20 effective in cushioning price changes in market.
75% Of participants prefer voucher/in-kind assistance over cash assistance.
Nigeria
USER EXPERIENCE & MARKETPLACE EFFECTIVENESS
LOTUS20 e-wallets were used at ten different merchants, enabling households to buy various food and non-food items (including clothing, sanitary products, cooking utensils and materials).
System accessibility and user experience assessed + consumption monitoring of food staples, marketplace activity and food pricing (to combat inflation).
POST DISTRIBUTION MONITORING
